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Convenient New Combined Sewage and Refuse Bills Coming This July Print E-mail

 

In response to a 2015 policy change by incumbent trash contractor Republic Services, the Borough of Brentwood is preparing to internally generate refuse invoices for its residential service customers. This firm no long collects delinquent balances that are in excess of 90 days past due; rather, these amounts are currently directly satisfied by the Borough at significant expense. Brentwood recognizes that it is inequitable to require residents who promptly respond to their bills to pick up the tab for those individuals who have failed to make the required payment. The Borough had previously outlined its intention to rectify this deficiency by issuing separate delinquency notices to complement the quarterly statements provided by Republic Services. However, upon further investigation of this proposal, it was noted that this arrangement would both be confusing to our residents and administratively cumbersome. As a result, Brentwood has chosen to streamline the payment process for these critical services by producing a bill that combines both sewage and refuse fees.

 

The issuance of a single monthly statement will allow residents to save time and postage by writing a single check. The switch from quarterly trash bills is additionally beneficial to customers who are on a budget, as it divides refuse charges into smaller, more manageable payments. The new system additionally eliminates “free riders,” as the Borough will now automatically apply refuse fees to any active residential sewage account.

 

Please note that future delinquent balances will be subject to a penalty of $5 if the account is more than one month past due; an additional $10 surcharge will be applied if the balance is more than three months in arrears. If you believe that there is a delinquent amount associated with your account, contact the Borough today at 412-884-1500 x115 or x118 so as to avoid the imposition of these charges.

 
Leaf Collection Services Keeps Yards Neat, Infrastructure Clear Print E-mail

 

In Western Pennsylvania, early October brings colorful changes to our landscape, as trees transition from verdant shades of green to vivid yellows, oranges, and reds. However, as the calendar moves all too rapidly toward winter, brisk rains and swirling winds will cause this foliage to drop onto our yards and roadways. Fallen leaves not only mean slippery sidewalks and driveways; they can also cause major headaches for both municipalities and residents if they are allowed to obstruct stormwater infrastructure. For six consecutive weeks beginning October 26th and ending November 20th, trash vendor Republic Services will offer curbside leaf collection. Property owners are asked to rake leaves on a weekly basis and place in brown biodegradable bags. Please do not store leaves, whether bagged or otherwise, near any inlets, catch basins, manholes, or other storm sewer structures.

 

 
Borough Appreciates Patience During Sewage Billing Transition Print E-mail

Brentwood Borough is pleased to have introduced an enhanced sewage collection system. However, as often occurs during the rollout phase of complex new software, several technical glitches have been discovered. We have been in discussions with our vendors and are seeking a prompt and permanent remedy.

 

During this transitional period, we have received an extreme number of telephone and email inquiries in regard to the new billing format. Our customer service department consists of a single employee, and she is attempting to diligently address each resident concern; please be patient and understand that the call volume is so high that her voicemail is continuously filling to capacity.

 

The Borough is confident that, once these errors are corrected, sewage collections will become much more efficient than under our previous system.

Last Updated on Wednesday, 14 October 2015 12:53
 
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