Monday, 26 September 2016
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Sewage Customers Reminded of Online Updates, Addressing Requirements Print E-mail

 

Brentwood Borough seeks to provide its residents with a variety of convenient methods for satisfying their sewage and refuse bills. Customers who utilize the online “Payer Express” module are reminded that PNC Bank, which hosts this software, recently performed a significant upgrade of its services. These alterations are designed to make the system more user friendly to individuals who view the page on a mobile device. However, no software update is immune from glitches and bugs. The Borough is aware that some customers have been temporarily unable to access their accounts; if you experience this problem, please contact our staff to have your data unlocked.

 

PNC Bank is also responsible for providing lockbox services on behalf of the Borough. Mailed payments are efficiently processed at a centralized off-site location. However, each day, the Borough receives a small number of checks at the municipal building. The majority of these payments are issued by financial institutions on behalf of customers engaging in online banking. If you utilize such services, please verify the vendor addressing information that you have provided for the Borough; in order for a check to be applied to your account, it must be mailed directly to the lockbox address at P.O Box 645304, Pittsburgh, PA 15264. Payments are only processed at the municipal building if they are associated with the final bill on closed account.

 
Convenient New Combined Sewage and Refuse Bills Coming This July Print E-mail

 

In response to a 2015 policy change by incumbent trash contractor Republic Services, the Borough of Brentwood is preparing to internally generate refuse invoices for its residential service customers. This firm no long collects delinquent balances that are in excess of 90 days past due; rather, these amounts are currently directly satisfied by the Borough at significant expense. Brentwood recognizes that it is inequitable to require residents who promptly respond to their bills to pick up the tab for those individuals who have failed to make the required payment. The Borough had previously outlined its intention to rectify this deficiency by issuing separate delinquency notices to complement the quarterly statements provided by Republic Services. However, upon further investigation of this proposal, it was noted that this arrangement would both be confusing to our residents and administratively cumbersome. As a result, Brentwood has chosen to streamline the payment process for these critical services by producing a bill that combines both sewage and refuse fees.

 

The issuance of a single monthly statement will allow residents to save time and postage by writing a single check. The switch from quarterly trash bills is additionally beneficial to customers who are on a budget, as it divides refuse charges into smaller, more manageable payments. The new system additionally eliminates “free riders,” as the Borough will now automatically apply refuse fees to any active residential sewage account.

 

Please note that future delinquent balances will be subject to a penalty of $5 if the account is more than one month past due; an additional $10 surcharge will be applied if the balance is more than three months in arrears. If you believe that there is a delinquent amount associated with your account, contact the Borough today at 412-884-1500 x115 or x118 so as to avoid the imposition of these charges.

 
Leaf Collection Services Keeps Yards Neat, Infrastructure Clear Print E-mail

 

In Western Pennsylvania, early October brings colorful changes to our landscape, as trees transition from verdant shades of green to vivid yellows, oranges, and reds. However, as the calendar moves all too rapidly toward winter, brisk rains and swirling winds will cause this foliage to drop onto our yards and roadways. Fallen leaves not only mean slippery sidewalks and driveways; they can also cause major headaches for both municipalities and residents if they are allowed to obstruct stormwater infrastructure. For six consecutive weeks beginning October 26th and ending November 20th, trash vendor Republic Services will offer curbside leaf collection. Property owners are asked to rake leaves on a weekly basis and place in brown biodegradable bags. Please do not store leaves, whether bagged or otherwise, near any inlets, catch basins, manholes, or other storm sewer structures.

 

 
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